Join Our Team - Stage Door Receptionist
Purpose of Job
The Stage Door Receptionist is usually the first point of contact for anyone coming into Leeds Grand Theatre – from the Postman to stars of stage and screen. The successful applicant will play a vital role in making them feel welcome, safe and included.
The post holder will have a polite, friendly, welcoming and helpful manner and be able to communicate with everyone whoever they are.
On occasions we may have overtime to cover holidays, sick leave and events, your usual working hours would be up to five days per week (we are happy to discuss specific working patterns with the successful applicants) from 6pm to 11pm
Our entire team works with a wide range of members of the public, providing a warm welcome to everyone at our performances and buildings. We work hard to make everything we do as accessible to the widest range of people we can.
About You
The preferred candidate will be happy to work alone to lock and secure a large complex building and have a friendly, approachable manner.
They will deliver excellent standards of customer service and be a supportive team player. You will also need a good sense of direction and excellent eyesight due to the complexity of the building and low lighting levels in some areas.
The role requires the applicant to be effective, a logical thinker, flexible in their approach and not afraid to use their initiative within the clear framework of the role.
For full details of the role please see the job description.
*Leeds Heritage Theatres is committed to promoting the safeguarding and the welfare of children, young people, and vulnerable adults. Therefore, all appointments are subject to satisfactory pre-employment checks and relevant roles will need to complete an enhanced DBS check.
About us
Leeds Heritage Theatres is a registered charity united by a single cause; to bring people together, create the extraordinary and provide a positive environment in which to entertain and educate.
Our three venues – Leeds Grand Theatre, City Varieties Music Hall and the Hyde Park Picture House – collectively present the very best in live performance, music, comedy and film; drawing audiences of around 350,000 a year from the Leeds city region and beyond.
We’re proud of who we are and what we do. With our combined, unique skills, we make a real difference. We inspire one another. We become stronger. Everyone is welcome to share in this labour of love.
Salary and Benefits
Contract Type: Permanent
Responsible to: Head of House Management
Salary: £12.30
Holiday entitlement: 20 days (plus bank holidays), increasing with length of service (pro-rated for part-time hours)
Benefits
- Generous average salary pension scheme, plus health and sickness benefits
- Regular staff offers and discounts for our venues and local businesses
- Free to use Employee Assistance Programme that supports your health and wellbeing
- Personnel investment and training
Probation Period: Six months
Notice Period: One month, on completion of probationary period
Hours: To cover evenings from 6pm – 11pm (we envisage this to be three evenings per week, to be discussed at interview). Overtime may be available to suit the requirements of business (sometimes at short notice). This is likely to be additional evenings, afternoons or Sunday working.
To apply
Please submit your CV together with a cover letter (maximum of 800 words) to humanresources@leedsheritagetheatres.com with the title of the role you are applying for as the email subject. Please direct any questions to this email address.
We also require you to complete and attach with your application a Disclosure Declaration Form which can be downloaded by clicking on this link. Failure to do so may result in your application not being considered.
The deadline for receipt of applications is Sun 24 November (midday).
Stage Door Receptionist job description
Our organisation is actively seeking applications from people from the global majority and those with a disability.
We are committed to promoting safeguarding and the welfare of children, young people, and vulnerable adults. Therefore, all appointments are subject to satisfactory pre-employment checks and relevant roles will need to complete an enhanced DBS check.