Join Our Team - Learning and Engagement Coordinator

Purpose of job

Providing efficient administration to the Learning and Engagement Team, this role will support the smooth running and development of our growing creative education programme. The successful candidate will be the first point of contact for enquiries, gaining a thorough understanding of our creative activities, and will play a significant role in supporting the team to provide exceptional and inspiring learning experiences for children and young people.

Working across our three venues, the role will lead on the implementation and smooth operation of administrative systems and processes, ensure information is stored appropriately, and maintain accurate records of payments. Through effective coordination of monitoring and evaluation, the role will source relevant information/data for the team to evidence the impact of our learning and engagement activities and attract funding to continue our work.

Working alongside our Front of House, Technical, and Communication teams and creative freelancers, the role will be a champion for young people and an advocate for the Learning and Engagement team across the Company.

About you

A keen supporter of the arts, with an awareness of how theatres engage with young people, you are looking to play your role in a vibrant, creative organisation.

Highly organised with strong IT skills, you enjoy the challenge of rolling out and maintaining systems to improve efficiency.

A confident communicator online, in-person, and over the phone, you can work on your own initiative, whilst communicating effectively with the team.

Paying close attention to detail, you will have experience in managing and storing information appropriately, making our exciting work possible.

For full details of the role please see the job description.

*Leeds Heritage Theatres is committed to promoting the safeguarding and the welfare of children, young people, and vulnerable adults. Therefore, all appointments are subject to satisfactory pre-employment checks and relevant roles will need to complete an enhanced DBS check.

About us

Leeds Heritage Theatres is a registered charity united by a single cause; to bring people together, create the extraordinary and provide a positive environment in which to entertain and educate.

Our three venues – Leeds Grand Theatre, City Varieties Music Hall and the Hyde Park Picture House – collectively present the very best in live performance, music, comedy and film; drawing audiences of around 350,000 a year from the Leeds city region and beyond.

We’re proud of who we are and what we do. With our combined, unique skills, we make a real difference. We inspire one another. We become stronger. Everyone is welcome to share in this labour of love.

Two staff members at Leeds Grand Theatre smiling and laughing behind the bar

Salary and Benefits

Contract Type: Permanent

Responsible to: Creative Learning Producer

Salary: £25,327.26 FTE

Holiday entitlement: 20 days plus bank holidays, based on a 5-day working week, proportional to the number of days/hours worked

Benefits

  • Generous average salary pension scheme, plus health and sickness benefits
  • Regular staff offers and discounts for our venues and local businesses
  • Free to use Employee Assistance Programme that supports your health and wellbeing
  • Personnel investment and training
  • Flexible working, including home working where suitable

Probation Period: Six months

Notice Period: One month

Hours: 37 hours per week, Mon – Fri. Some occasional evening and weekend working. We encourage flexible working, including home working where suitable.

Working location: Primarily based at City Varieties Music Hall, Swan Street, Leeds, LS1 6LW or Leeds Grand Theatre, 46 New Briggate, Leeds, LS1 6NU

To apply

Applications are made by online form. Please note, the form must be completed in a single session. It cannot be saved and resumed later. As well as the standard details such as name, contact information and references, the form includes six questions (all listed below) designed to prompt thoughtful, focused answers to highlight your experience, ability and understanding of the role. Each question has a maximum response limit of 4,000 characters.

Online application form

Learning and Engagement Coordinator job description

Recruitment pack 

(Please note: In a departure from the process set out in our policy, you will need to complete an online application form to apply for this role. Please also be aware that you will need to an email a list of all your previous roles to us; details of what to send and where to send it are included in the application form)

The deadline for applications is Mon 29 September at 12pm.

If you have any questions about the role or the recruitment process, please contact humanresources@leedsheritagetheatres.com.

Application questions

  1. One of the essential criteria for this role is that you have “Excellent administrative and organisational skills demonstrating accuracy and attention to detail with the ability to multitask.” Please give examples of your administrative and organisational experience. You might want to tell us about systems of work that you have used or developed, and organisational tools that you have used. Remember to tell us what you did, and the context, for example, “I was an administrator in the Leeds City Council Organisational Development team from 2001 to 2002. I managed various people’s calendars, filed training records, and produced minutes of team meetings.”
  2. What experiences do you have in using IT systems and software to support smooth operational processes? You should give specific examples, and be clear about your own role in those examples.
  3. What experience do you have of capturing data for monitoring, evaluation, and reporting? You should give specific examples, and be clear about your own role in those examples.
  4. Can you describe your experiences of using your own initiative and working in collaboration with others to solve a problem? You should give specific examples, and be clear about your own role in those examples.
  5. What experience do you have of working in an environment where safeguarding is paramount? You might want to tell us about specific roles you have had, and the safeguarding components of that role (provide dates if possible). You may also want to tell us about any safeguarding training you have completed.
  6. What are your experiences and understanding of the role of a Learning and Engagement team within an arts organisation? You should give specific examples where possible.

Our organisation is actively seeking applications from people from the global majority and those with a disability.

We are committed to promoting safeguarding and the welfare of children, young people, and vulnerable adults. Therefore, all appointments are subject to satisfactory pre-employment checks and relevant roles will need to complete an enhanced DBS check.